The solution I found worked for me was to: I was fearful that OneNote might be the cause, but I could not find any options mentioning Print Screen, and lots of web searches mentioned Dropbox… but I knew that I had already de-selected the option! (For reference, Dropbox may grab the PrintScreen and Ctrl + PrintScreen hotkeys to support its ‘Share screenshots using Dropbox’ function)Īfter much faffing, I found out that the problem seemed to be something to do with Dropbox retaining the hotkey allocation while it was running even if the option had been deselected! These different messages were confusing, especially as it was easy enough to confirm that ‘Print Screen’ was not a selected shortcut for any of my Snagit profiles! That left another application as the culprit. In essence, the problem was that I could not allocate the Print Screen hot key to trigger Snagit Global capture, because every time I tried to set it, the program complained that the key was already in use by another Profile, or application.

I’ve been meaning to write a review of Snagit for some time, but in advance of that, and having experienced some issues getting the Print Screen / PrintScreen / PrtScrn hotkey to work after setting up a new Windows 10 PC, I decided to blog what fixed the problem for me first.

Snagit hotkey print screen